Navigating the Partnership Labyrinth: Lumatrait's Role in Verizon's Disney Pitch
- David Geist
- Apr 22, 2024
- 2 min read

As a marketing strategist, my role in Verizon's pitch to Disney for enhancing the Star Wars Galactic Starcruiser immersive experience was challenging and exhilarating. This project required a deep dive into the unique demands of creating a compelling proposal that showcased Verizon's cutting-edge technology and aligned perfectly with Disney's storytelling ethos. Here's an inside look at how strategic planning and a detailed understanding of the partnership dynamics led to a successful pitch.
Understanding the Stakeholder Dynamics
The project had multiple layers of stakeholders, each with specific expectations and needs. As the marketing strategist, my primary responsibility was to ensure that our approach met the needs of all parties involved:
As the client, Verizon needed a strategy that showcased its technological capabilities in a relevant and compelling way to Disney.
Disney, the prospective customer, required a pitch demonstrating how Verizon's technology could seamlessly integrate into their immersive experiences without detracting from the magic of their storytelling.
Disney's guests, the end consumers, were the ultimate beneficiaries of this enhanced experience, though they were one step removed from the direct pitch.
Crafting the Pitch: A Strategic Approach
The pitch needed to transcend typical sales presentations by weaving in the magic and engagement that are trademarks of Disney experiences. My approach involved:
Technological Integration: This demonstration will show
how Verizon's 5G and BlueJeans technologies could enhance the guest experience naturally and magically.
Narrative Enhancement: Ensuring the proposed technologies added value to the Star Wars narrative, enhancing guest interaction and immersion without overwhelming the storyline.
Experiential Insights: I leaned on my firsthand experiences at Disneyland to inform our strategy, emphasizing how each technological touchpoint could elevate the guest's journey from ordinary to extraordinary.
The Execution: Timely and Targeted
Developing the sales collateral and crafting a narrative that resonated with Disney required rapid execution. The presentation was completed in just seven weeks, which was an aggressive timeline but necessary to meet Disney's decision-making schedule. This swift development process demonstrated our team's understanding of the technologies and our ability to integrate insights into a cohesive and compelling sales strategy rapidly.
The Outcome: A Successful Strategic Engagement
The final presentation was a comprehensive blend of strategic marketing and technological prowess tailored to meet Disney's unique needs. The pitch's success was evident in meeting the immediate goal of engaging Disney's decision-makers and laying the groundwork for a potential partnership to redefine guest experience elements across Disney's platforms.
Conclusion: The Strategic Marketer's Role in Bridging Worlds
This project underscored the critical role of a marketing strategist in navigating complex B2B relationships and crafting pitches that resonate on multiple levels. By understanding the intricate dynamics between Verizon, Disney, and the end consumers, I was able to help craft a proposal that was not just a showcase of technology but a blueprint for creating magical and memorable experiences. This approach met the immediate project goals and set a standard for future collaborations, highlighting the importance of strategic insight and creative thinking in the world of technology and entertainment partnerships.


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